A total disappointment.
The first time i went to THE oh-so-famous Secret Recipe was in Singapore. I heard lots of goof comments of it and decided to tried it. It turns out to be just perfect! Great service, great environment, great food. My..I never been to such perfect restaurant before.
Now in Miri, out of my PURE EXCITEMENT, a restaurant which i think is perfect is finally opened in my hometown. :)
I went to tried it with my family today.
the ordering part. "I want the caramel."my brother said while pointing on their menu "Sorry, we don't have caramel." Fine, he thought. "I want a XXX pasta." Sharon said. "Sorry, we don't hav that." After tonnes of, sorry we dont have this sorry we dont have that, finally, we finished our orders. Phew, what are they doing?!
The food. I got my lasagna on time. But the taste...omg..the taste...Last time in singapore, it taste just like the best lasagna i ever tried before. This one, OMG.....it taste SOUR! SOUR OK!!!!??? Did they add lots of vinegar in it????? And Sharon's bolognesse.. I think they added whole bottle of blackpepper. =.="
my brother's lamb shank did came after 30 minutes. Sigh. We asked the waiter then she said, sorry, we send it to the wrong table. ARGH!! WHAT!!!!!
I AM NOT DONE YET!
We ate, especially my brother, filled with total anger, as he was like pinpoint whole night for not getting whatever he asked for. And he ask for the feedback form..We even make joke that they will give us some A4 paper and that's it.
guess what we got???
DRAFT PAPERS!! !OMG!!!!!!!!!!!!!!!!!!!!!!!!! some old receipts from what Part's enterprise...that's a feedback form from Secret Recipe? THat's how the customers mean to them?! And their comments? NO MORE THAN A FEW PIECES OF USELESS PAPER THAT CAN BE THROWN INTO THE RUBBISH BIN STRAIGHT AWAY!! HUH!!! Are we that unvaluable to you?? Where's the "customer's always right"?
WAIT!!! NOT DONE YET!!!!!!!!
I finally finished my sour lasagna. It was sucha suffering. The waiter came to clean our table. He pick up my plate in front of me and then ,"PIANG!!!!!!!!!!!!!!!!!!!!!!!!!!" OM %$#@!@#!!! TUUUT!!!!! He dropped the plate =.=" omg.... Luckily it didnt break, or MORE FORTUNATELY FOR ME: He didnt drop it on my head.
AAAAAAAAAAAAAI AIA IA!!!! WAIT! (This complaint never ends)
11.50 got charged for that kind of service??
This is a total failure and dissapointment.
PLus, when we are suppose to queque up for our tables, they just let some girls march in by themselves and take their own seats which is supposed to be reserved tables for others.
I doubt i will ever go to Secret Recipet Miri again. :(